General Use of Computers at SSA
All SSA and University equipment and computing services are held responsible to the University’s Eligibility and Acceptable use Policy. In short, this policy states that any computing services or hardware should only be used in connection with University's core teaching, research, and service missions. i.e.: "Under no circumstances may faculty, students, staff, or others use University information technology in ways that are illegal, that threaten the University's tax-exempt or other status, or that interfere with reasonable use by other members of the University community. Violations of information-technology rules and policies typically result in University disciplinary action, which may have serious consequences." For more detailed information see the University’s policies.
Computer Lab Availability
The Computer Lab is available during regular building hours. If you continue to work after hours, there should always be at least two students in the Lab for your own security. Please do not allow anyone into the Lab or building after hours. Only SSA students, faculty, and staff are eligible to use the labs. Do not give anyone access to your account or any SSA computer for any reason. If you are the last to leave the Lab in the evening, be sure that the both doors are closed (locked) and the lights have all been turned off.
You are responsible for any and all activity when you are logged into your account at SSA. For this reason, do not give out your password to anyone else, including students and other members of the SSA. Any unauthorized users such as family members and friends using your account will be asked to leave and your computing privileges may be revoked. If you or another student can not log in or has forgotten their password, that person must see someone with the IT Staff to remedy the problem. Do not 'share' your account. Please remember to log out of your account at the end of your session so as not to leave your account open to others and to also prevent data loss.
All Lab computers are equipped with all the software that is required for coursework and instruction at the SSA. If you can not find an application that is needed, please check with the IT Staff. Do not attempt to install any software yourself as this might violate University Acceptable Use Policy and could possibly damage the installed software. If you are prompted to install software while using a computer, contact a member of the IT staff immediately.
These Applications are available from the Start Menu on all SSA Lab Computers:
- Microsoft Office, (Word, PowerPoint, Excel, Access, Publisher)
- Adobe Reader
- Internet Explorer, Firefox, Google Chrome
- Utilities: 7-zip, Calculator
- Media Viewers: Windows Media Player VLC Player
Each Student is allowed 800 pages of free printing per year. There is an additional fee of five cents for each printed sheet thereafter. Each month you will receive a detailed status of your account by e-mail. You may respond to this email with any questions or disputes. You will be billed at the end of the school year for any printing that exceeds your quota. Due to high volume, print queues can be long and problems can occur with the printers. If a document does not print, do not send it repeatedly to the printer. Often all the print jobs will print, and your account will be charged. If you cannot wait for your print job, ask for assistance. If errors occur while printing or the printer jams, please ask for assistance from a member of the IT department. Please do not attempt to fix the printers yourself. Damage can occur to the printers when paper is not removed correctly.
All SSA computers provide removable storage for USB Flash Drives. If you choose to store your data on some type of removable media, be sure to label it and put your name on it in the event of its loss. In addition, accounts are provided with network storage space in the form of a home folder. You may use this space to store any of your files up to your storage quota. You will be automatically notified if you exceed your quota and will have to reduce the number of files. You may use the desktop to store files for temporary work, but storing any information there permanently is not recommended.
Official Communications by E-Mail
All Official communications from the University will be sent via e-mail to your CNet ID@uchicago.edu account. No other client software is offered due to storage restrictions. You are responsible for all information sent to this account. If you wish to read university mail via a personal account, you assume the responsibility to set up and maintain any forwarding functions. Resources for your e-mail account can be found on the Web.
SSA IT lost and found
Lost items including articles of clothing, disks, books, and jewelry found in the Computer Lab or the public computing spaces are kept in IT office in BW5a across from the Lab. Items are kept until the end of the quarter and are cleaned out at the beginning of each following quarter. Lost Computer Lab items can also be retrieved from the reception desk in the lobby.
Beverages & Food
NO FOOD or DRINK is permitted in the Computer Labs or in any public computing spaces at the SSA. Anyone that brings a meal into the Lab will be asked to leave. Anyone causing damage from the use of food or drink may be held liable for the cost of repairs. If you have been working for a long time, please leave your work area and take a break.
Please respect others and do not take calls in the Lab or use cell phones in the surrounding hallways. Conversations can disrupt both those in the Lab and the nearby offices. If you receive a phone call please retreat to the stairwell or go upstairs. You will find that the reception is much better as well.
Notes on Security
SSA IT installs and maintains the latest anti-virus software on all its computers. While this ensures a greater level of safety, the biggest security risk is an uninformed user that mistakenly opens a file or website. The latest viruses all take advantage of human factors and try to mislead the reader into believing that the message is from someone known or in authority. Please delete any messages that you receive from unknown or unfamiliar sources and treat unexpected email and offers with caution. As matter of security the University or SSA IT will never send attachments or passwords, nor ask for any private information via email. If you find that your account has changed in any way or was found logged in without your knowledge, please change your password immediately and contact SSA's IT department.
Keep in mind that the Computer Lab and East Corridor Cubicles are a shared, public space and take others into consideration. Do not treat the cubicles at the east end of the basement (or the Lab) as your personal office. Please clean up your workspace and remove any garbage or paper when you are done with your work. Leaving paper, food, and general waste behind is not only rude to your fellow students but this can also invite insects and rodents into the Lab spaces. We have no wish to 'police' the Labs and the IT staff understands that there are deadlines and difficulties with using shared computers. Please help us to maintain the best experience for everyone.